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Desktop IT support

Our clients demand, and we deliver, a reliable, effective and quick response to their issues.  Every business is different and therefore your requirements will be different from our existing clients.  We do not burden you with a standard offering that only meets some of your needs. We have no points system where you cannot budget your costs nor do we have a bronze, silver or gold level of service. Every client has a level of service that is designed to meet their exact requirements with flexibility to change as you change.

Our support is delivered by trained engineers by telephone, remote access and on site. Support is available on a 24/7 basis.

Server monitoring

Our Server administration offers services such as: routine user as well as group admin, setting up individual home directories and shares, configuring printers, sending messages to users, start/stop a service or a process and change properties. Most of the jobs are performed remotely between computers using a secure remote control offered by SAAZ.

Our tools can scour your server to determine what is and what is not present We can figure out what Operating system, hot-fixes, and applications the system has; what kind of processor, the amount of memory, how big is the hard drive the type of monitor, keyboard and a whole slew of greater esoteric items like network IP addresses, ports, protocols and adapter configurations, Shares, users names, group configurations etc.

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