Support

iT-Workplace is committed to providing the highest levels of customer support.

Reporting an Incident

You can ask for assistance through our forums or alternately email incidents to support@it-workplace.com

The following information will help us to resolve your problem:

• A detailed description of the actions taken immediately prior to your problem occuring.
• Screen shots showing the nature of the problem an any error messages.
• Screen shots or attachments showing the report you are trying to create.

Patching Policy

Depending on the nature of the problem raised we will provide individual patches to customers. Periodically we will provide an accumulated patch for all customers to download.

Forums

Join our community forums where you can review questions asked by other users and get access to the latest information on incremental releases of iT-Workplace products.